What are Thumbnails?

Thumbnails are the small images that we use to highlight the websites. This includes the search images and preview image.

What order are the results?

Results are ordered from left to right, the left most thumbnail being the most relevant.

Refreshing

It may be necessary to refresh your browser (F5) from time to time to ensure the thumbnails are not cached on your computer and to make sure you have the most up to date version.

Invalid Domain

This can occur for a number of reasons, including but not limited to:

1. Non-routable domain or site down condition (404 Error)
2. End result is a blank page
3. Page takes longer to load than specified delay (8 seconds default)
4. Site works but returns wrong error code (i.e. 501 server error, etc)

In the case of domains that were not working when queued but are working now, the solution is to refresh the thumbnail. This can be achieved by clicking the following icon in the main website preview pane after you've done a search:

Problem Detected

This means that the website thumbnail was requested for a site or subdomain that was either blank, broken, or contained unsupported content in the page. The thumbnail may not display correctly at this moment in time however you may still be able to access the site by clicking on it.